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KEBIJAKAN PRIVASI KAMI

How jeoangbet Handles Your Account Data

Your data at jeoangbet stays within the boundaries you set — from the moment you open an account through every OVO, LinkAja, or QRIS transaction you record. This page explains exactly what we collect, why we collect it, and the steps available to you when you want to review, correct, or question anything we hold.

  • Data You Control
  • OVO & QRIS Transaction Records
  • Account Access Paths
  • Support Contact Routes
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What This Privacy Policy Covers

We collect account registration details, login activity, and the transaction records tied to your wallet — including OVO transfers, LinkAja payments, and QRIS confirmation data — because that information is needed to run your account and process withdrawals accurately. Device identifiers and session data are retained to keep your account secure across mobile and desktop access. We do not sell your personal details to third parties, and we do not share payment records outside the service providers directly involved in processing your transactions. Cookies on jeoangbet record session state and preference settings; you can adjust cookie permissions through your browser settings at any time. Retention periods depend on the type of data: active account data is kept while your account remains open, and transaction logs are held for the period required by the applicable rules in eligible regions. Where local law governs data handling differently, that law applies to your account. If you access jeoangbet from a region where availability depends on local law, the applicable local data rules take precedence over any general statement here. Questions about specific retention periods can be directed to our support team through the contact paths listed in the Support section below.

  • OVO

    OVO transaction records are held as part of your withdrawal and deposit history, accessible after login from your account wallet page.

  • LinkAja

    LinkAja payment confirmations are stored in your transaction log and can be screenshotted directly from the account history view.

  • QRIS

    QRIS scan records appear in your payment history under the wallet section, showing date, amount and status for each completed transfer.

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Where This Policy Applies and What It Covers

Not every part of your experience with jeoangbet falls under the same privacy rules. This section maps out which areas this policy governs directly and where separate terms or third-party rules apply instead. Understanding the boundary helps you know where to direct a question about your data.

  • Account Access

    All data collected during login, registration and session activity on jeoangbet falls within this policy — including device data and authentication records.

  • Transactions

    Payment records processed through OVO, LinkAja and QRIS are covered here to the extent we hold them; the payment provider's own privacy terms govern data on their side of the transaction.

  • Site Content

    Game session data generated while you play titles in our lobby is covered by this policy as account activity. Game content itself is supplied by the studios and governed by their own terms.

  • Third-Party Services

    Links from jeoangbet to external pages, payment gateways and support tools are not covered here. Each third party operates under its own privacy policy once you leave our domain.

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Actions Available to You Under This Policy

You have practical routes to manage what we hold about you. After logging in, your account dashboard shows the transaction records we have on file — every OVO, LinkAja and QRIS entry is listed with date and status. If a detail looks wrong, the account settings page includes fields to correct your registered name, contact address and linked wallet identifiers. For anything you cannot update directly in settings, our support team can action a correction request when you reach out through the contact paths below. Requesting a full record of the data we hold, or raising a question about how a specific piece of information is used, goes through the same support route — send the request with your registered account email so we can verify ownership before responding. Access depends on local law and is available where local law permits.

  • Review Your Records

    Log in and open the wallet section to see your full transaction history — OVO, LinkAja and QRIS entries are each labelled with method, date and status.

  • Correct Account Details

    Account settings lets you update contact information and wallet identifiers directly. Changes take effect on the next login session.

  • Raise a Data Question

    Send your question to our support team with your registered email address. We verify account ownership before providing any data held under that account.

  • Request Support

    For issues that go beyond self-service settings — including requests about data retention or record deletion — contact us through the support paths in the section below.

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How to Reach Us About This Policy

If you have a question about how we handle your data, or need to request a correction that you cannot complete in your account settings, reach out through any of the paths below. Include your registered account email so we can confirm ownership before we access or modify any record tied to your account.

  • Live Chat

    Open the chat widget from any page on jeoangbet while logged in. Privacy and data questions are handled through the same channel as account support.

  • Email Support

    Send your privacy-related request to the support email address listed on our contact page. Use the subject line 'Data Request' and include your registered email.

  • Account Help Centre

    The Help Centre inside your logged-in account includes a section for policy queries and data requests, with a form that routes directly to the team that handles them.

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How We Manage Data, Cookies and Account Security

Security and data hygiene are operational requirements at jeoangbet, not afterthoughts. Here is a clear account of the four areas that matter most to your privacy.

  • Cookies and Session Data

    We use cookies to maintain your logged-in session and save display preferences across visits. No tracking cookies are shared with advertising networks. You control cookie settings through your browser.

  • Account Security

    Access to your account data is restricted to authenticated sessions. We do not display full payment identifiers — OVO numbers, QRIS codes — in plain text outside of your secure account view.

  • Data Retention

    Active account records are held while your account is open. Transaction logs are kept for the period required under the applicable rules in eligible regions. Retention specifics can be requested via support.

  • Policy Update Notices

    When this policy changes in a way that affects your rights or how we handle your data, we post a notice to your account dashboard. The current version is always the one published at jeoangbet/privacy-policy/.

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Common Questions About Your Privacy Rights

These are the questions we receive most often about data handling, account records and contact routes under this policy.

What personal data does jeoangbet collect when I open an account?

We collect the registration details you enter — name, contact address, and the wallet identifiers you link, such as OVO or QRIS. We also record login activity and session data to keep your account secure. We do not collect data beyond what is needed to run your account and process transactions.

Can I see the transaction records jeoangbet holds for my account?

Yes. Log in and open the wallet section of your account. Every OVO, LinkAja and QRIS transaction is listed there with the date, method and status. You can screenshot or save individual entries directly from that view.

How do I correct a detail on my account that this policy covers?

Open account settings after logging in. The fields for contact information and linked wallet identifiers are editable there. For details you cannot update yourself — such as registered name discrepancies — contact support with your account email and we will action the correction after verifying ownership.

Does jeoangbet share my payment data with third parties?

We share transaction data only with the payment providers directly processing your OVO, LinkAja or QRIS transfers. We do not sell account or payment data to advertisers or unrelated third parties. Each payment provider operates under its own privacy terms for the data on their side of a transaction.

How long does jeoangbet keep my account and transaction data?

Active account records are retained while your account remains open. Transaction logs are held for the period required by applicable rules in the eligible regions where you access the service. For specifics about your account's retention period, send a request through support with your registered email.

What happens to my data if I close my account?

When you close your account, we follow the retention rules applicable to your eligible region. Some transaction records may be retained for the period required under those rules even after account closure. Contact support to ask about the specific data held under your account and the applicable timeline.